account hold

My name is Junior Zulu and I have had a long standing problem with capitec regarding a block in my account. It has been blocked since last year and nothing has been done to lift this block despite countless efforts. An amount was deposited into my account last year.

My account got blocked because of this and nobody has been willing to help me since. I asked that any investigation that needs to be effected on my account be done as soon as possible so that I can be absolved of any supposed liability.

the biggest frustration is that the bank blocked my account yet offered no solutions as to how I can unblock it. Furthermore, I was informed that an investigation would be done on my account, which I more than welcomed, and this has not been done. To this day, I am unable to access my money and no banking assistance has been willing to help with this matter as they all said that there was nothing they could do about it.