KD
Keneuwe D
1 reviews | Active since Dec 2019
10 Dec 2019, 03:49
Account hacked
I have been using the bank for 2months now and my account is hacked, they told me that they will charge me R150 for investigation that will take a week or 2 in the meantime my money is being transferred everyday to this hacker... Capitec bank doesn't guarantee safety of people's money
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Replies (2)
Capitec Bank's replyOfficial
10 Dec 2019, 09:34I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply10 Dec 2019, 09:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
11 Dec 2019, 10:38Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply11 Dec 2019, 10:38
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank