Account frozen without enquiring

My account was frozen yesterday. When I enquired about it I was told that Capitec suspects a pyramid scheme and or money laundering because of deposit transactions during the past couple of months . The least Capitec could've done was to ask me what's going on,that's it. I was told that the account cannot be opened and that investigations are underway. A good story to write about this bad service because I know I'm not the only (soon-to-be Ex)Capitec client to have had more transactions than usual.