K
Karabo

1 reviews | Active since Jan 2025

26 Sept 2025, 12:29

ACCOUNT FROZEN WITH NO VALID REASON

my brother's account got frozen on Friday, on Saturday he went to the branch they said that it will be solved by Monday and they'll communicate via emails but there's no communication whatsoever and he can't access his funds till today

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2025, 12:36
Official
Good day Karabo, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank