TM
Thembelani M
1 reviews | Active since Aug 2019
20 Aug 2019, 12:29
Account frozen for no reason
Hi Capitec I'd like to make a follow up on my Capitec account which was closed last year August 2018.when I got to the capitec branch in Hammarsdale they promised to get back to me since then I'm waiting for your response.. I'm so disappointed in you your service is so poor
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
20 Aug 2019, 13:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Aug 2019, 13:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Aug 2019, 08:15As per our telephonic conversation, the matter has been resolved. Should you have any further queries in this regard, please do not hesitate to contact us.
Kind regards
Complaint Management
Capitec Bank
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply27 Aug 2019, 08:15
Official
As per our telephonic conversation, the matter has been resolved. Should you have any further queries in this regard, please do not hesitate to contact us.
Kind regards
Complaint Management
Capitec Bank
Kind regards
Complaint Management
Capitec Bank