TT
Tlaleng T

1 reviews | Active since Feb 2013

09 Mar 2020, 15:55

Account Frozen

My son's bank account has been frozen with no explanation given & we needed to pay school tuition then we told to wait for 5 working days for the matter to be resolved.

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Mar 2020, 13:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply13 Mar 2020, 18:27
Official
Good day

As discussed, I trust that your issue was attended to.

Kind regards

Complaint Management
Capitec Bank