Account frozen

Good evening

Please assist, around the 31st July I noticed that my capitec account was blocked, upon doing follow up I was told that someone reported it as a result of an online stokvel that I was part of

I went to the capitec branch and was requested to make an affidavit and state what transpired, I did and also attached the proof of the conversation of me and the person who reported my account

In short we were all participant of a certain online stokvel, and she happened to pay me, but unfortunately seems like the skokvel crashes before she could get paid as she claimed. I also paid other people for me to be getting paid.. When she went to the bank she **** so she could be on the Favour of the bank, the conversation clearly state that she was not ****med but playing an online stokvel and that she paid willingly. I also have the proof of her payments she attached after making payments ( they are not in a form of a pdf but a picture). I have misplaced the Ref no

PLEASE help get my account opened