MA
Mikhail A

1 reviews | Active since Jun 2023

11 Dec 2023, 22:34

Account frozen

I am getting sick an tired of this bank, first got an fruad case against me , submitted All documents and case closed in my favor. Then got an warning that to continue using Capitec I need business account and now all saving plans is again frozen for almost 4 months again after I submitted all documents already. If this matter is not fixed urgently I will be forced to take legal action as I have open my business account about 4 months ago already too.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Dec 2023, 08:18
Official
Good day Mikhail 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank