Account frozen after applying for a loan

I app**** for a loan on the 15th of April at capitec carlton centre. Application was processed and approved only for me to wake up on Monday with a frozen account. No communication has been made so far up till now and all my other transactions have been put on hold bcz of this. I app**** and YOU approved so why can i not access my account nmo? If capitec ddnt want to approve they could just have declined isnt it? Instead money was transferred and then frozen??? Honestly is this the way you do business?? M so dissappointed. Take your money and give me back my account so that i can apply at other banks, maybe their treatment will be better