LM
Leonard M

1 reviews | Active since Jan 2023

18 Jan 2023, 13:59

ACCOUNT FROZEN

Good day,

My name is Leonard Mbiyoza and I have been struggling to access my capitec savings account, let alone make transactions for the past few days. I visited a capitec branch today and was told that my account was frozen and should wait until friday to get feedback!

I cannot afford to wait that long! Capitec is the only bank I am currently banking with so I really need a prompt resolution here because I am not even sure what the reason for freezing my account it!

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jan 2023, 13:59
Official
Good day Leonard 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank