account frozen

<p>capitec frooze my account with no communication to me</p> <p>now some one called them and said this account is used for ****ing in an online stokvel and that person wanted the money to be reversed</p> <p>firstly why didn't they investigate that person also that how did her money end up in that account and secondly why not call me before taking any action in my account</p> <p> </p>