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Saziso S

1 reviews | Active since Jul 2024

05 Jul 2024, 11:41

Account frozen

Account blocked Capitec has frozen my Account without doing a proper investigation ,I received share of yearly stokvel on the 5th of July . I only find out that my account is not working when I try to buy electricity and withdraw money to go to the doctor and i went to the branch they said my Account is frozen.i want my account to be opened i use it to receive money from my customers I want to buy food for my kids..

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Replies (3)
Capitec Bank
Capitec Bank's reply05 Jul 2024, 14:10
Official
Good day Saziso Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Saziso S's update08 Jul 2024, 09:07
Reviewer Update
Account blocked
Capitec has frozen my Account without doing a proper investigation ,I received share of yearly stokvel on the 5th of July . I only find out that my account is not working when I try to buy electricity and withdraw money to go to the doctor and i went to the branch they said my Account is frozen.i want my account to be opened i use it to receive money from my customers I want to buy food for my kids..
SS
Saziso S's update08 Jul 2024, 09:08
Reviewer Update
Capitec is telling me their still investigating while they didn't even bother by telling me on what's happening with my acc schools are opening tomorrow I wanna buy food and electricity for kids