EP
Elana P

1 reviews | Active since May 2018

12 Jun 2018, 09:07

Account frozen

My account has been frozen for over a month while i have had no calls or feedback. There is money in there that i cant access. Please may i have feedback on this matter.

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Jun 2018, 11:29
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply12 Jun 2018, 12:56
Official

Good day Mrs Parkins

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer