NM
Ncebakazi M
1 reviews | Active since Dec 2010
23 Dec 2021, 06:52
Account frozen
My account was frozen on the 12th of December this year. After investigating I went to court to get a letter to reopen my account on the 20th December 2021. I was told the account will be reopened but that can only be done by Capitec head office. My account is still frozen till this day. My salary is in that account and I have not even bought Christmas groceries as I still can not access it. Please assist in reopening this account.
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Replies (2)
Capitec Bank's replyOfficial
23 Dec 2021, 07:23Good day Ncebakazi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Dec 2021, 07:23
Official
Good day Ncebakazi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
22 Feb 2022, 11:57Hi Ncebakazi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 11:57
Official
Hi Ncebakazi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank