MM
Mercy M
1 reviews | Active since Jun 2015
15 Jun 2015, 23:04
Account Frozen
I'm very dissapointed with Capitec, I mean my account was frozen without any explanations or watsoever, called the bank and was told to go to a nearest branch when I get there , they will call forensic team. Very dissapointed and annoyed customer and that's so unprofessional of you. Extremely Annoyed
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Capitec Bank's replyOfficial
17 Jun 2015, 08:14Hello Meme20,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply17 Jun 2015, 08:14
Official
Hello Meme20,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank