BM
Busi M
1 reviews | Active since May 2020
05 May 2020, 20:06
Account debited but no data received
I bought data today on the 5th May 2020 and my account has been debited an amount of R199, but no data has been received. This was done via the banking app.
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Replies (2)
Capitec Bank's replyOfficial
06 May 2020, 09:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 May 2020, 09:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
07 May 2020, 15:23Good day Ms Mfeka
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Capitec Bank's reply07 May 2020, 15:23
Official
Good day Ms Mfeka
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management