BS
Brigitte S
1 reviews | Active since May 2011
15 Mar 2021, 11:13
Account closure not actioned
I have paid off my Credit Card in full and requested the account be closed as I am under Debt Review and will not be able to use the account again. I have emailed numerous requests and received references but no feedback. This morning I received an SMS stating a payment of R207.94 is due by 7 April 2021. Please can this account be closed as numerous requests has been sent and the level of service has been ********** to say the least. I expect this to be dealt with as a matter of urgency!
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Capitec Bank's replyOfficial
15 Mar 2021, 11:17Good day Brigitte
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Mar 2021, 11:17
Official
Good day Brigitte
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank