EM
Elona M

1 reviews | Active since Sept 2024

27 Sept 2024, 15:30

ACCOUNT CLOSED WITHOUT MY CONSENT 00

Apparently my account is suspended because of *****ulent activity that I'm not aware of and I didn't even get notified they just decided to close it. So everytime someone reports another person's bank account you just close they're account without communicating??? I can't access money on my app and your assistance service is poor and slow, you're gonna put my account on hold until when??? We're not supposed to run a business??? Everytime someone deposits money you're gonna close it down????

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Sept 2024, 17:14
Official
Good day Elona Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank