1 reviews | Active since Oct 2017
Account closed without informing me.
My name is Peace Gqiba. My capitec account was closed yesterday on the 23rd of October without anyone at the bank informing me. When I called customer service they told me my bank account might have been involved in mobile banking *****, They didn't bother calling me and asking for clarity they just closed my account with now all my money inaccessible. I'm innocent don't know where to start to try and prove my innocence.
Good day
Please accept our sincere apologies for the delay as we have experienced some technical difficulties.
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
Please accept our sincere apologies for the delay as we have experienced some technical difficulties.
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Gqiba
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Mr Gqiba
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank