PK
Philisiwe Khoza-Mkhize

1 reviews | Active since Jun 2022

05 Apr 2024, 16:55

Account closed for the 3rd time since February 2024.

Capitec closed my account without notifying me of the reason for the third time since February 2024.i have been submitting my proof of income and proof of address but after few weeks they close it again, as I'm writing this my account was closed yesterday, I have submitted their required documents yesterday but till now I can't access my money

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2024, 16:57
Official
Good day Philisiwe. 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank