Account blocked on false ***** allegation

On saturday someone visiting jhb from east london had asked me to assist with airfare. I agreed to sponsor half..about R800. Due to miscommunication the person missed her flight and wanted me to reimburse R800. I was not reachable so they called capitec and claimed *****, I dont know why or how. End result, capitec blocked my account and also notified other banks and consequently all my bank accounts are blocked. The complainant upon realizing the gravity of the situation called in to withdraw, they advised her to get an affidavit. She got it yesterday same time, and emailed. Because it was Sunday. They said ***** department will be back at work on monday, only then will I get unblocked. It's now Monday evening, I've sent plus 3hrs on calls to capitec. First they couldnt locate the affidavit email. She resent it. Secondly, the guy at ***** desk was not around to unblock, probably out for lunch as the consultant put it. They can now see the affidavit, ***** will unblock in an instant., that was 2 hrs back..still nothing. They said they have emailed my other banks the withdrawal email. None of my banks have received any such email. I have exam fees deadlines, travel costs, food costs, financial matters pressing..and I cannot access my funds just because capitec is sitting on my account as if it will lay eggs. After this I'm closing my account. It's really true that quality is expensive. I'll stick to "expensive" banks.