Account blocked (like many other reviews on here)

I wrote a review regarding their inefficient account opening process, and now they blocked my savings account in response! No communication from them at all. This is absolutely bizarre, but now that I am reading the reviews here, it seems very common for Capitec. How is this allowed? Luckily I dont have a lot of money in the account but I do have one debit order that will now bounce which makes me livid, but if my salary was paid into this account I would be going MENTAL. Do. Not Recommend.