Account blocked for R117

Iam truly disappointed with the level of service I received from capitec Bank, they blocked my account due to that I received money from an investment online, and said I must provide proof Iam not involved in a ****, how disgraceful is that? Further I submitted affidavits and documents to proof I am not a ******* with my own account just imagine, all this trouble for a mere R117, today after 2 weeks of submitting documents I went to the branch to know what's going on and they could not help me with anything, I can't login on my app, ussd code not working everything is an absolute disaster, the only thing the consultant said is they can't help me and that my account will not be unblocked if I do wish I can open another account in another bank, like what the hell!! What about my money that is locked in the account, please assist me in shaming such a company not providing services for clients