LN
Lihle N
1 reviews | Active since Dec 2021
02 Dec 2021, 11:45
account blocked for no reason
my account has been blocked since the 8th of November i have submitted all relevant documents to capitec been to several branches for assistance but nothing is being done called the ***** department they even sent a message to say my account will be released soon i then went to a branch again after 3 days of recieving the text message to wich the lady assisting was even shocked as to why my account was still blocked i was told to wait 10 days and the account will be active even now nothing ive emailed ive called nothing has been done please release my account i haven't been able to recieve my salary this month due to this please assist
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Replies (4)
Capitec Bank's replyOfficial
02 Dec 2021, 12:43Hi Lihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Dec 2021, 12:43
Official
Hi Lihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LN
Lihle N's updateReviewer Update
02 Dec 2021, 12:48when will this be cause I have been waiting almost a whole month for this issue to be resolved
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Lihle N's update02 Dec 2021, 12:48
Reviewer Update
when will this be cause I have been waiting almost a whole month for this issue to be resolved
LN
Lihle N's updateReviewer Update
02 Dec 2021, 14:31still waiting to be contacted by you guys will it be today though? or this was just an automated response to deffer me like your consultants at the ***** department and branches did?
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Lihle N's update02 Dec 2021, 14:31
Reviewer Update
still waiting to be contacted by you guys will it be today though? or this was just an automated response to deffer me like your consultants at the ***** department and branches did?
Capitec Bank's replyOfficial
18 Feb 2022, 20:11Hi Lihle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 20:11
Official
Hi Lihle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank