Account blocked

Hello My personal account has been blocked after receiving money from my sisters business account.

It was blocked last week Tuesday it’s day 6 today without having to access my app and I need to use money urgently. My sister managed to go to capitec and they opened it not with my personal account is still blocked I’ve sent an email to the ***** department last week but no response.

I’ve sent an email to the ***** department last week but no response. We’re approaching 2 weeks without any resolution and feedback from the ***** department. I’ve sent all the documents requested proof of payment, ID copy. This is really draining because I don’t even have money to do anything. case number : ***

Sizwe Tumelo Matseoane