KM
Kagiso M
1 reviews | Active since Jan 2024
07 Jan 2024, 06:29
Account blocked
They have poor customer service, they block our account
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Replies (3)0
Replies (3)KM
Kagiso M's updateReviewer Update
08 Jan 2024, 08:40My capitec account is been blocked since last week even today, I don't know what's the problem. They did not even call me to notify me that they will block my account, poor customer service.
KM
Kagiso M's update08 Jan 2024, 08:40
Reviewer Update
My capitec account is been blocked since last week even today, I don't know what's the problem. They did not even call me to notify me that they will block my account, poor customer service.
Capitec Bank's replyOfficial
08 Jan 2024, 18:24Good day Kagiso thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply08 Jan 2024, 18:24
Official
Good day Kagiso thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
KM
Kagiso M's updateReviewer Update
10 Jan 2024, 05:02It's been 3 days since I waited capitac call, they blocked my account 2 weeks back, even today it's not working.
KM
Kagiso M's update10 Jan 2024, 05:02
Reviewer Update
It's been 3 days since I waited capitac call, they blocked my account 2 weeks back, even today it's not working.