MP
Matamela P

1 reviews | Active since Oct 2023

05 Jun 2025, 19:27

Account blocked

I just received a message that my account has been blocked out of nowhere with my money inside and now i cant even access my money inside for paying for my kids transport to school This capitec is very useless They dont even call me they just blocked my account for no reason I have been a loyal costomer on vapitec for more than 15 years now im blocked

0
Replies (3)
Capitec Bank
Capitec Bank's reply05 Jun 2025, 20:39
Official
Hi Matamela, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
MP
Matamela P's update07 Jun 2025, 22:41
Reviewer Update
When are you going to remove the stop on my account?
I have sent every details that i have possible collect for you but still you dont wanna remove stop ok my account how can you block accounts on suspicious
I mean you dont evem have a real evidence of the reason for putting stop on my account please remove stop in.my account
Be professional capitec pleasw
MP
Matamela P's update07 Jun 2025, 22:43
Reviewer Update
I have done nothing wrong with my account
I have beem.using the account since 2014 and this is a thanks i get?
Pleasw better release my fund becouse everytime when we start depositing money on.account you block.it.
Why?