YM
Yamnkelwe M
1 reviews | Active since Jan 2024
30 Jan 2026, 06:59
Account blocked
They blocked my account and savings account after I received money from my online stocvel . I contacted them via WhatsApp and they told me what to do. I recieved an email that says the block has been removed but it’s all lies. It’s the month end, I’m using the bank for social grant and I’m waiting for my UIF payment. I don’t have groceries, how am I supposed to buy without money and no account. Capitec bank is a ****a shop honestly. I’m so disgusted with this kind of treatment. I have a funeral policy with this bank . I trusted it , I receive all my payments in this bank. I need my account unblocked as I’m at a standstill and can’t do anything
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Replies (2)
Capitec Bank's replyOfficial
30 Jan 2026, 08:55Good day Yamnkelwe
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jan 2026, 08:55
Official
Good day Yamnkelwe
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
YM
Yamnkelwe M's updateReviewer Update
02 Feb 2026, 09:53They send an email saying my account is unblocked, only to find out it’s all lies. I have no food, I was supposed to use the Stockvel money and buy groceries. Social grant is this week and my account is still blocked. I am utterly disgusted by this bank. I have a funeral policy with this bank, how are debit orders going to go through with no money in the bank because it is going to bounce. I’m waiting for my UIF payment and it is going to bounce because the account is blocked. If you are thinking of opening an account with Capitec, you might as well stop. They are not credible and this is so annoying because they say they fixed the problem only to find out it’s lies!!!
YM
Yamnkelwe M's update02 Feb 2026, 09:53
Reviewer Update
They send an email saying my account is unblocked, only to find out it’s all lies. I have no food, I was supposed to use the Stockvel money and buy groceries. Social grant is this week and my account is still blocked. I am utterly disgusted by this bank. I have a funeral policy with this bank, how are debit orders going to go through with no money in the bank because it is going to bounce. I’m waiting for my UIF payment and it is going to bounce because the account is blocked. If you are thinking of opening an account with Capitec, you might as well stop. They are not credible and this is so annoying because they say they fixed the problem only to find out it’s lies!!!