DB
Dezchelle B
1 reviews | Active since Apr 2023
12 Apr 2023, 14:10
Account blocked
I shouldn’t even give a rating . I recieved payment yesterday from my employer as i do every week to pay our staff . I made a transfer and today my account was blocked money gone without a trace and the app doesn’t work. I went to get an affidavit as said when we called went into capitec just to say we need to wat . This is inappropriate The money was R5000 and not even that big amount. I need to travel tomorrow with now not a cent to my name ? No capitec staff called or sent an email to say why or what is happening.
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Replies (2)
Capitec Bank's replyOfficial
12 Apr 2023, 17:14Good day Dezchelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Apr 2023, 17:14
Official
Good day Dezchelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
DB
Dezchelle B's updateReviewer Update
14 Apr 2023, 10:26Really capitec!
Is this how you do business. Still no feedback. No solution nothing.
I want my money back and close my account. I have work to do and things to pay and because of you i cant do this . I see im not the only one whose money you stole .
Is this how you do business. Still no feedback. No solution nothing.
I want my money back and close my account. I have work to do and things to pay and because of you i cant do this . I see im not the only one whose money you stole .
DB
Dezchelle B's update14 Apr 2023, 10:26
Reviewer Update
Really capitec!
Is this how you do business. Still no feedback. No solution nothing.
I want my money back and close my account. I have work to do and things to pay and because of you i cant do this . I see im not the only one whose money you stole .
Is this how you do business. Still no feedback. No solution nothing.
I want my money back and close my account. I have work to do and things to pay and because of you i cant do this . I see im not the only one whose money you stole .