TP
Thabo P

1 reviews | Active since Aug 2022

19 Aug 2022, 11:58

Account banned

Good day

Please assist me, my account has been banned for weeks now when I enquire they say I received ********** money, they requested that I provide affidavit of which I did, I'm into network marketing and playing online stokvels sometimes people who the owner of stokvels assign to pay us we do not know them, I did not **** anyone I only played online stokvel and I paid people too.. So whoever reported my account might have **** since the platform s collaps sometimes without getting paid. The money I received it was due to me and the person who paid me was a participant of that stokvel so they paid me willing

0
Replies (3)
Capitec Bank
Capitec Bank's reply19 Aug 2022, 12:27
Official
Good day Thabo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

TP
Thabo P's update23 Aug 2022, 09:13
Reviewer Update
Good Morning capitec bank called me and requested the proof of payments from the people who called me , for the past 2 days I’ve been trying to login in my account ( stokvel system) but unfortunately they have shut down the system since it collapsed meaning I can’t have access to my account, and that means I can’t have access to the proof of payments since they were attached in the system… please help get my account reinstated
TP
Thabo P's update24 Aug 2022, 10:17
Reviewer Update
Good morning once again , please be advised that my issue has not yet been attend to. I really need to use my bank account urgently please ..hello Peter assist