NM
Nokuthula M
1 reviews | Active since Jun 2022
18 Jul 2022, 08:17
Account
I'm writing here again because I'm disappointed with Capitec my account is open now but I cannot use it when I'm calling they keep on transferring me to different people and no help still almost 8 of them no help and by that time you are calling using your own airtime they customer care is not free.I wouldn't recommend anyone to use Capitec they are not professional at all.
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Replies (2)
Capitec Bank's replyOfficial
18 Jul 2022, 08:18Good day Nokuthula
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Jul 2022, 08:18
Official
Good day Nokuthula
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nokuthula M's updateReviewer Update
18 Jul 2022, 08:31Thank you it sorted now.Please work on your customer care assistance.No need for us to shout before we get assistance.
NM
Nokuthula M's update18 Jul 2022, 08:31
Reviewer Update
Thank you it sorted now.Please work on your customer care assistance.No need for us to shout before we get assistance.