Account

<p>This is a followup to my previous complaint. After Capitec contacted me, they still can't open an account for my wife who is a foreigner. Her passport contains a visa which clearly states that she may live in South Africa with me, her husband, which is a South African and it also clearly states she is allowed to work in South Africa, it also contains the company for which she is contracted to. So with this they say she does not have rsidence in South Africa and also she does not have a permit to work. Are the people at Capitec too blind to see the conditions that she is allowed to work in South Africa. Does Capitec not have the resources to be able to contact Home Affairs to find out if she is legal to work in South Africa and also to find out that this visa states that she is legal to live in South Africa. I am disgusted by Capitec. You are the fastest growing bank in South Africa, but of all the major banks you are the only one who does not accept her visa and its conditions. Disgusted and disappointed that you could not put in a bit more effort to solve this problem. Goodbye, you have lost another customer and many more to come.</p>