1 reviews | Active since May 2016

09 May 2016, 13:09

Accont frozed

<p>So there I was at food *****s trying to make a purchase and my card declines.&nbsp; I go outside and check at the ATM and it does the same thing. I stood for a moment and checked my Capitec Bank App and it shows that I have the funds and they are enough to make the purchase. I have had it with this bank. I have tolerated&nbsp; they ****y service now am done. and a cherry on top was when the "Branch manager Jaco' said "I'M SORRY SIR YOU WILL HAVE TO WAIT THREE DAYS" Who's fault is it, who has a techinicall error that i must suffer this? nooooooooo Guys this unacceptable and unprofessional.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 May 2016, 14:03
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank