Accidental Airtime Purchase

Item: Capitec Bank
Rating: 5
Author: Aobakwe M

Hi Capitec, I accidentally made a R500 airtime purchase instead of R50 😭is the transaction reversible?

I made the purchase for my registered Capitec Number.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

13 Nov 2021, 13:26

Good day Aobakwe

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply13 Nov 2021, 13:26

Official

Capitec Bank's replyOfficial

17 Feb 2022, 21:09

Hi Aobakwe

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply17 Feb 2022, 21:09

Official