CB
Chris B

1 reviews | Active since Jan 2024

20 Jan 2024, 07:40

Access facility limit decreased without warning or reason

Capitec decreased Access facility limits without contacting me. I tried to phone and email them. Nobody can give me any answers. Never skipped one payment. I think its really poor customer service

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Jan 2024, 09:13
Official
Good day  
Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank