AV
Aneska V
1 reviews | Active since Aug 2019
30 Jul 2022, 04:28
Access facility limit decrease without notice or reason
Capitec decreased Access facility limits without contacting me.
I tried to phone and email them. Nobody can give me any answers.
Account paid up to date and never skipped one payment. I think its really poor customer service
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Replies (1)
Capitec Bank's replyOfficial
31 Jul 2022, 06:51Good day Aneska
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply31 Jul 2022, 06:51
Official
Good day Aneska
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,