RT
R T

1 reviews | Active since May 2019

11 Nov 2024, 18:13

Access Facility lies

Capitec Access Facility is the worst thing a person can ever take out. It's worst then buying a house. You will pay on it for the rest of your life and you won't see a difference in your Access Facility account. They will call you and tell you all the nonsense about paying of the interest and all of it makes no sense. I waited for the past 2 - 3 months to see if there will be a difference and just when I was about to get very happy to see a change they deducted all my money paid again and this time I'm not sure what it is for but I will probably be told it's for insurance, interest, etc. When I was sold this Access Facility by the agent it sounded amazing and for the first year or 2 it actually worked then all of a sudden boom explosion in my finance when this thing doesn't move anywhere. U can pay your butt off but no changes. They keep eating your money. No wonder when I spoke to a person working at Capitec a few days they told me they will never invest in the Access Facility or any credit card options from Capitec and i was shocked. The sad thing is i closed all my other bank accounts cos I believed in Capitec but now it's the last bank I wanna hear about.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2024, 18:22
Official
Good day R Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,