PS
Praylene S
1 reviews | Active since Jan 2023
27 Jan 2023, 14:47
Access Facility debits
Capitec debited R876 from my account after my access facility account has been paid up. None of the consultants can assist, they have "NO CLUE HOW IT HAPPENED" and at the same time there's no hope of me getting my money back!
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Replies (2)
Capitec Bank's replyOfficial
27 Jan 2023, 16:45 Good day Praylene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply27 Jan 2023, 16:45
Official
Good day Praylene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
PS
Praylene S's updateReviewer Update
30 Jan 2023, 13:01Thank you
I received a call and it's all sorted, just a pity i had to vent on social media for me to get a response from you guys.
I received a call and it's all sorted, just a pity i had to vent on social media for me to get a response from you guys.
PS
Praylene S's update30 Jan 2023, 13:01
Reviewer Update
Thank you
I received a call and it's all sorted, just a pity i had to vent on social media for me to get a response from you guys.
I received a call and it's all sorted, just a pity i had to vent on social media for me to get a response from you guys.