AH
Almanda H
1 reviews | Active since Apr 2013
18 Oct 2023, 15:22
Access facility canceled by mistake
Call this morning to reduce my payment on my access facility. It was done, but the person also canceled my access limit which was wrong. Call back the help desk at 15h18 to fixed it, but they only put me through to other departments and then they say they can not hear me. So disappointed in this service
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Replies (2)
Capitec Bank's replyOfficial
18 Oct 2023, 15:46Good day Almanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Oct 2023, 15:46
Official
Good day Almanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AH
Almanda H's updateReviewer Update
26 Oct 2023, 08:01Capital send me an email. I reply back that I am not satisfied with the feedback. Until today no feedback at all from Capitec.
AH
Almanda H's update26 Oct 2023, 08:01
Reviewer Update
Capital send me an email. I reply back that I am not satisfied with the feedback. Until today no feedback at all from Capitec.