Access Facility Block

Dear Capitec,

I am not happy at all and I am more than happy to pack my bags and go,

I have been transferred from back and forth to close to 8 people and none was able to assist me,

How can it be so difficult to assist, All I want is to pay my access facility account without having access to it as I want to pay it off, This is me trying to be a good customer, Well at list I tried to make means of paying you, you are slowly becoming just like any other bank, good luck to that, even at walk in they were unable to assist me the way i want, I don't want this thing anymore I want out and it seems you don't want me to do so, I will abandon this account if you fail to help by giving me what I want