FR
Frans R
1 reviews | Active since Jul 2011
13 Jul 2023, 13:24
Access facility
Good day Capitec i wish to cancel the payment break on my access facility please note i will not be able to answer phone calls from 4pm till 8am
kind regards Frans
Helpful (0)
Replies (5)0
Replies (5)
Capitec Bank's replyOfficial
13 Jul 2023, 16:13 Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jul 2023, 16:13
Official
Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
FR
Frans R's updateReviewer Update
14 Jul 2023, 10:40I logged this as a compliment but now its a complaint i was phoned by Capitec to sort a Access facility problem i was put on hold and someone else answered after the consultant told me she will see if its possible
FR
Frans R's update14 Jul 2023, 10:40
Reviewer Update
I logged this as a compliment but now its a complaint i was phoned by Capitec to sort a Access facility problem i was put on hold and someone else answered after the consultant told me she will see if its possible
FR
Frans R's updateReviewer Update
14 Jul 2023, 10:41I can't be Contacted after 16:00pm there will be no answer
FR
Frans R's update14 Jul 2023, 10:41
Reviewer Update
I can't be Contacted after 16:00pm there will be no answer
Capitec Bank's replyOfficial
14 Jul 2023, 18:10Good day Frans We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply14 Jul 2023, 18:10
Official
Good day Frans We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
FR
Frans R's updateReviewer Update
18 Jul 2023, 17:35Received an email my quiry has been resolved its not every time i received a phone call i was busy with a client or its after 4 which i stated i will not be able to answer
FR
Frans R's update18 Jul 2023, 17:35
Reviewer Update
Received an email my quiry has been resolved its not every time i received a phone call i was busy with a client or its after 4 which i stated i will not be able to answer