QM
Qiniso M
1 reviews | Active since Jul 2023
09 Dec 2025, 21:51
Access account for funds
Thank you for taking time to resolve my issue even though it took years to fix it. I saw that my held funds were finally released to my account and once again need for you to help me access them. Hopefully this will be the last bit and we never cross paths again.
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Replies (2)
Capitec Bank's replyOfficial
10 Dec 2025, 12:57Hello, you are through to Lenah, I completely understand how frustrating and exhausting this process must have been for you, especially after waiting for years to have your funds released. Thank you for your patience and for trusting me to assist you with this final step.
To help you access the funds securely, I’ll need to verify your identity. Could you please provide your ID number? This is just to confirm account ownership and ensure everything is handled safely.
Capitec Bank's reply10 Dec 2025, 12:57
Official
Hello, you are through to Lenah, I completely understand how frustrating and exhausting this process must have been for you, especially after waiting for years to have your funds released. Thank you for your patience and for trusting me to assist you with this final step.
To help you access the funds securely, I’ll need to verify your identity. Could you please provide your ID number? This is just to confirm account ownership and ensure everything is handled safely.
Capitec Bank's replyOfficial
10 Dec 2025, 13:32Good day Client
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Dec 2025, 13:32
Official
Good day Client
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank