tJ
thobelani J
1 reviews | Active since Nov 2024
25 Mar 2025, 14:01
Absolutely poor services
team,
Your call services is a mess, no one knows what to do and even in the emails no one is responding! I’ve been chasing this for the past month now.
I’ve paid my outstanding balance month end of last month and I was advised that my account was gonna take 7-14 working days to be updated that I’m in the clear.
That’s has not been done. I’m struggling to get you guys to help! Calling everyday but still no one knows to do, but instead I’m being transfer left right centre!
I need this done please, please help, it’s sad that one has to experience a poor journey with you guys haven’t been with you for many years! Help me!
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
25 Mar 2025, 14:37Good day Thobelani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply25 Mar 2025, 14:37
Official
Good day Thobelani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
tJ
thobelani J's updateReviewer Update
25 Mar 2025, 15:24Thank you Nwabisa for calling in and taking the initiative to work on my query. Hoping to hear from you soon. I truly appreciate it.
tJ
thobelani J's update25 Mar 2025, 15:24
Reviewer Update
Thank you Nwabisa for calling in and taking the initiative to work on my query. Hoping to hear from you soon. I truly appreciate it.
