vV
vincent V

1 reviews | Active since Jul 2016

06 Aug 2022, 12:21

Absolutely Pathetic

Absolutely Pathetic service. The bank was off since Thursday 4 August. IMMEDIATE payments was made to my account and the pathetic service consultant cant tell you anything. NO money shows in my account!!!!! only answer they can give is Sorry for the inconvenience. The Le Roux that own Capitec makes me ashamed to be a Le Roux myself.

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Aug 2022, 13:37
Official
Good day Vincent 

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply06 Aug 2022, 15:08
Official
Good day  


We are sorry for the inconvenienced caused due to the system issues we've encountered this week.

We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.

Once again, we are sincerely sorry for the experience.

Kind regards