Absolute POOR customer service

<p>I took a loan with you guys and after reading my documents I realised that the deduction date was set on the wrong day. I immediately contacted the person who I was dealing with to rectify this problem and his response was that he will do this. Of which he didnt. Now the deduction went off on the wrong day. When I call him and tell him to change it he gives me the WORST attitude, and tells me now i have to provide proof of why it must go through on the 20th. My payment day is the 20th. The money went off and created a lot of inconvience for me. </p> <p> </p> <p>Im just trying to ensure that the loan goes off on a day that wont let the debit order bounce. Why must i now go around finding proof when it was you incompitent agent who doesnt liseten that made a mistake. </p> <p> </p> <p>Fix it NOW!!</p> <p> </p>