BG
Bonita G

1 reviews | Active since Nov 2012

20 Apr 2026, 10:57

Ab absolute waste of time.

I app**** for a Credit card, got preapproved and was even called to set up a meeting. I took my off day to go to Capitec Fourways. Spent an hour in the branch to have my R10 000 pre-approved, lowered to only R1000 and then to be told I am declined.

It was a waste of time and petrol. Why can't Capitec just inform their clients online that they are declined instead of making their clients drive out just to be told they are declined.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Apr 2026, 12:48
Official
Good day Bonita, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank