PB
Phumzile B
1 reviews | Active since Sept 2025
04 Sept 2025, 09:37
*****
I am very disappointed with capitec after banking with them for over 6years on the 1st August 2025 I made a cash send of R3000 but the receiver called me to say the money was redeemed
I then made contact with the bank for further assistance because I needed to open a case since then I have been taken from pillar post...saps cannot assist me because they want a full report from the bank so that they can access the footage and start working on my case
R3000 is a lot of money to just loose ,,am very frustrated because now I look like a ***** in the eyes of my family members my contact number is ***
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Replies (1)Capitec Bank's replyOfficial
04 Sept 2025, 10:37Good day Phumzile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Sept 2025, 10:37
Official
Good day Phumzile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
