TM
Thandeka M
1 reviews | Active since Nov 2024
12 Nov 2024, 07:59
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I'm writing to express my disappointment with the delay in receiving my claim payout from Capitec Funeral. On Friday, I submitted my claim and was assured of payment within 24 hours. Tragically, my son has passed away, and I urgently need the funds for his funeral. Despite consistent monthly premium deductions from my account, I've yet to receive the promised amount. Please expedite the payment process.
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Capitec Bank's replyOfficial
12 Nov 2024, 08:06Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply12 Nov 2024, 08:06
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.