MR
Marna R

1 reviews | Active since Jul 2018

05 Jul 2018, 12:52

A very happy new client

I would like to thank all the staff at Wellington, Western Cape branch (the lady today in front greeting you ad making sure your documentation is correct - forgot to get her name) and my consultant - Liezl Rossouw for making the opening of my new account such a pleasure. My husband opened an account a few weeks ago and Liesl pursued me to also open one. It wan't long and I decided to open one too! From the moment you enter the bank to the final moments when you leave, it is an absolute pleasure. You train the employees intensively well and everything get explained very well. Every other employee greeted me too- something you don't find these days anymore!

I am very pleased to say thank you and keep up the good work. And thank you for very affordable fees- I am looking forward to have my account now.

Regards, Marna Ross - a very happy new client :-)

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2018, 13:50
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank