LS
Lerato S

1 reviews | Active since May 2017

10 Jul 2018, 10:50

A **** from Capitec

Hello there, two weeks back, my mom's money was ****** from her account, R5000 was ******, we opened a case,and capitec knew where the money was transferred to, and said that we should wait for 8 days before they could investigate, we even opened a case and gave them The Case number, but until now Capitec hasn't done anything.

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Jul 2018, 13:12
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

LS
Lerato S's update03 Feb 2022, 10:10
Reviewer Update
Its been 5 years,Capitec bank still hasn't done anything, to prove that your bank *****s from its customers